Effective Date: September 1, 2025
NCake ("we", "our", or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or place an order.
1. Information We Collect
When you use our website or place an order, we may collect the following types of information:
• Personal Information: Name, email address, phone number, billing/delivery address.
• Order Details: Cake preferences, delivery instructions, etc.
• Payment Information: Processed securely through Stripe (we do not store your credit card information).
• Technical Information: Your browser type, device, and IP address (used for analytics and website improvement).
2. How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Communicate with you about your order or inquiries
• Improve our website and services
• Send occasional service updates or promotional messages (only with your consent)
3. Payment Processing
All payments are securely processed via Stripe. Your payment data is encrypted and handled according to Stripe’s strict security protocols. We do not store your credit card number or payment details on our servers. For more about Stripe’s privacy and security, visit: Stripe Privacy
4. Cookies & Website Analytics
We may use cookies or similar technologies to:
• Keep track of your order progress
• Improve website performance and usability
• Analyze traffic (through tools like Google Analytics) You can disable cookies in your browser settings, but this may affect certain site features.
5. How We Protect Your Information
We take reasonable precautions to safeguard your personal information, including:
• Secure HTTPS encryption
• Stripe payment security
• Access limited only to authorized personnel However, no online method is 100% secure, and we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell or rent your personal information. We may share your information only with:
• Trusted service providers (e.g., Stripe, email platforms) for order processing and communication
• Authorities if required by law or legal process
7. Children’s Privacy
Our website and services are designed for general use and are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
8. Your Choices
You may:
• Request access to or correction of your personal data
• Request deletion of your personal data (where legally allowed)
• Opt out of promotional emails at any time (via unsubscribe link or by contacting us)
9. Changes to This Policy
We may update this Privacy Policy occasionally. The most current version will always be posted here, with the effective date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
📧 Email: info@ncake.us
📞 Phone: 509.637.9029
🌐 Website: NCake.us